Loans employee leaks customer details to competitors

Financial Services Authority, hertfordshire police investigation into claims that loans.co.uk employee leaked details of customers to competitors, and undermine the confidence of customers in the United Kingdom market for loans and payment barrage of complaints. Unsolicited calls for loans.co.uk customers from other personal loans from companies who knew a lot about their personal financial circumstances and instigated a series of complaints to company based in Watford. It is suspected that clients and their personal information was approved loans by the company after an internal investigation confirmed their suspicions. Review of the information technology systems containing customer database revealed that the employee had access unauthorized. A spokeswoman from personal loans and the company said: " has loans.co.uk the necessary controls to protect individual information. The fact that this system unauthorized disclosure of access to the database proves that the controls work. " the Organization could not fully guarantee 100% protection against theft of data, & quot; continued spokeswoman said, adding that: " struggle would most reliable companies if the employee decides to act without authority . " issue has caused some confusion in the information security community, and industry experts such as Mike Madison, the United Kingdom head of security at Deloitte, noted that all the companies at risk of fraud by employees, and stressed that there is no way to guarantee security. However, he highlighted equal to strict controls and security systems and can allow any guilt for the follow-up track, as is the case in this instance. The staff member who should not have had access to the database was able to take customers details, including tickets for a competitor cast the industry in a bad light, and certainly will loans.co.uk need to ensure that the presence of the main beneficiaries effective campaign to ensure that Restore consumer confidence. In fact, it may be a crime not go unpunished telephone customers complained about unwanted calls that would loans.co.uk in loans compared to their own personal loans against the company, and refers to significant benefits in the transition. As well as being reported to police and the Financial Services Agency, loans.co.uk chose to inform the Office of the Information, who is also now investigating the breach. Companies and individuals who could be prosecuted and incur substantial fines for violating the Data Protection Act, the International Coffee Organization said that he would work with loans.co.uk to ensure that there will be no more such incidents in the company.